Semel Health Terms of Service & Privacy Policy

Effective Date: September 26, 2026 Last Updated: September 26, 2026

Semel Health ("Semel," "we," "us," or "our") is operated by Semel, Inc., a Delaware corporation, with an address at 5339 Davenport Manor, Cumming, GA 30097.

Questions regarding these Terms, our privacy practices, or your information may be directed to:

Email: cdmanya@semellabs.com Address: 5339 Davenport Manor, Cumming, GA 30097 Phone: 770-576-0744

By creating an account or using Semel, you agree to these Terms of Service and acknowledge this Privacy Policy.

PART I — ABOUT SEMEL

1. What Semel Does

Semel is a patient-centered health-data platform.

Semel enables individuals to voluntarily provide, organize, and view information concerning their health, symptoms, laboratory results, genetics, genomics, treatments, and related information.

Semel may use software and computational tools to structure, organize, analyze, and display information that users provide.

Semel is currently a data-collection and health-information platform. It is not currently enrolling users into a Semel research study solely by virtue of their creating an account or uploading information.

Semel may in the future offer optional research programs or opportunities for users to contribute information to scientific research. Where additional consent or authorization is required for such activities, Semel will provide additional information and obtain the applicable consent or authorization before using or sharing information for those purposes.

2. Eligibility

You must be at least 18 years old to create a Semel account.

By using Semel, you represent that you meet this requirement and have legal capacity to agree to these Terms.

PART II — MEDICAL DISCLAIMER

3. Semel Is Not Medical Care

Semel is not a healthcare provider and does not provide medical care.

Semel does not provide medical diagnosis, treatment, prescribing, or emergency medical services.

Information available through Semel may include:

• information provided by users;
• laboratory information;
• genetic information;
• biomarker information;
• statistical or computational analyses;
• artificial-intelligence outputs;
• comparisons; and
• other health-related information.

Information provided through Semel is for informational purposes and should not be considered medical advice, diagnosis, or treatment.

Do not start, stop, or modify a medication, supplement, treatment, or other medical intervention based solely on information obtained through Semel.

Medical decisions should be discussed with an appropriately qualified healthcare professional.

4. Computational and Health Information May Be Incomplete

Information displayed by Semel may be generated from information provided by users or from computational analyses.

Such information may be incomplete, inaccurate, preliminary, or subject to interpretation.

A statistical relationship or similarity does not establish causation, diagnosis, treatment efficacy, or medical safety.

5. Emergencies

Semel does not provide emergency medical services.

If you believe you are experiencing a medical emergency, contact emergency services or seek appropriate emergency medical care.

PART III — INFORMATION WE COLLECT

6. Account Information

We may collect information such as:

• email address;
• participant or account identifier;
• age or date of birth;
• country, state, or general location;
• authentication information; and
• communications with Semel.

7. Health Information

You may voluntarily provide information including:

• symptoms;
• diagnoses or suspected conditions;
• medical history;
• medications;
• supplements;
• treatment history;
• treatment responses;
• adverse effects;
• sexual and reproductive health information;
• neurological or psychological symptoms;
• lifestyle information; and
• other health-related information.

8. Laboratory and Medical Information

You may voluntarily upload or enter information including:

• blood laboratory results;
• hormone tests;
• urine tests;
• DUTCH or similar tests;
• medical reports;
• diagnostic reports;
• imaging reports; and
• other medical records.

When you upload a lab file, the original is shown to you only temporarily so you can check the values we extracted. Once you verify them, personal information in the file, such as your name, date of birth, and address, is redacted, and the unredacted original is not kept on our servers.

9. Genetic and Genomic Information

You may voluntarily provide information including:

• genetic test results;
• genotype files;
• SNP information;
• VCF files;
• sequencing results;
• whole-genome sequencing data;
• whole-exome sequencing data;
• BAM or CRAM files;
• genetic variants; and
• information derived from genetic analysis.

Important Genomic Privacy Notice

Genetic and genomic information is particularly sensitive.

Your genome is substantially unique to you.

Removing your name, email address, or other obvious identifiers does not guarantee that genetic information cannot be associated with you.

Genetic information may also reveal information about biological relatives.

Semel therefore does not promise that genomic information can be made completely or permanently anonymous.

10. Technical Information

When you use Semel, we may collect technical information associated with operation and security of the service, such as:

• IP address;
• device and browser information;
• login activity;
• timestamps;
• security information;
• error information; and
• application usage information.

PART IV — HOW WE USE INFORMATION

11. Providing Semel

We may use information you provide to:

• create and maintain your account;
• store information you provide;
• organize health information;
• process uploaded files;
• extract information from uploaded records;
• structure medical and laboratory information;
• analyze genetic variants;
• organize laboratory values;
• calculate derived values;
• create patient-level data representations;
• display information back to you;
• provide and improve Semel;
• troubleshoot the service;
• maintain the security and integrity of Semel;
• prevent fraud or misuse;
• comply with applicable law; and
• respond to your requests.

12. Computational Analysis and Artificial Intelligence

Semel may use software, statistical methods, machine learning, or artificial-intelligence systems to organize, structure, process, or analyze information.

Computational outputs may be inaccurate, incomplete, or subject to interpretation.

Such outputs are not medical advice and should not be relied upon as a substitute for professional medical care.

Third-party service providers may be used to provide technical or computational services. Where third parties process sensitive information on our behalf, we seek to limit their access and use of information to the services they provide to Semel and to use contractual, technical, or organizational safeguards appropriate to the circumstances.

PART V — HOW INFORMATION MAY BE DISCLOSED

13. Service Providers

Semel may use third-party providers to operate the platform.

These may include providers of:

• cloud infrastructure;
• databases;
• authentication;
• file storage;
• security;
• communications;
• software infrastructure;
• analytics;
• artificial intelligence; and
• other technical services.

These providers may process information on our behalf as reasonably necessary to provide their services.

We seek to select and configure service providers with consideration for the sensitivity of the information involved.

14. Legal and Safety Disclosures

We may disclose information where we reasonably believe disclosure is necessary to:

• comply with applicable law or valid legal process;
• protect the rights or safety of Semel, our users, or others;
• investigate fraud, security incidents, or misuse;
• enforce these Terms; or
• respond to lawful government requests.

15. Business Transactions

If Semel, Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction subject to applicable law.

Any successor receiving personal information will be subject to applicable legal obligations concerning that information.

16. Research

Creating a Semel account or uploading information does not by itself constitute consent to participate in a research study or authorize Semel to provide your identifiable or participant-level health or genomic information to outside researchers for research purposes.

Semel may introduce research functionality in the future.

Where additional consent or authorization is required for a research activity or disclosure, we will provide the applicable information and obtain the required consent or authorization before proceeding.

17. Sale and Advertising

Semel does not sell patient health or genomic information to advertisers or data brokers.

Semel does not use patient health or genomic information for targeted advertising.

If Semel's practices materially change in the future, we will update this Policy and obtain additional consent where required by applicable law.

PART VI — DATA PROTECTION

18. Security

Semel uses safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.

The safeguards we use may evolve as Semel develops and may include technical, administrative, and organizational measures appropriate to the nature and sensitivity of the information.

However, no internet-connected system or method of electronic storage can be guaranteed to be completely secure.

You should consider this risk before providing sensitive health or genomic information.

19. Security Incidents

If information is involved in a security incident, unauthorized disclosure, or breach, Semel will investigate the incident and provide notifications where required by applicable law.

PART VII — YOUR INFORMATION AND CHOICES

20. Your Information

You retain rights in the personal health and genomic information you provide to Semel.

Providing information to Semel does not transfer ownership of your genome or underlying medical records to Semel.

You authorize Semel to host, store, process, organize, analyze, and display information as reasonably necessary to provide the service, subject to these Terms, the Health & Genomic Data Consent, and applicable law.

21. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• provide Semel;
• maintain your account;
• comply with applicable law;
• document consent;
• maintain security;
• prevent fraud or abuse; and
• resolve disputes.

Retention periods may depend on the type of information and applicable legal requirements.

22. Account and Data Deletion

You may request deletion of your Semel account and eligible associated information by contacting:

cdmanya@semellabs.com

We will process deletion requests in accordance with applicable law.

Certain limited information may be retained where reasonably necessary or legally required for purposes such as:

• security;
• fraud prevention;
• legal compliance;
• resolving disputes; or
• documenting your consent and subsequent withdrawal.

Information stored in backups may remain for a limited period until backups are overwritten or deleted through ordinary retention processes.

23. Privacy Rights

Depending on where you live, applicable law may provide rights concerning your personal information, which may include rights to:

• access information;
• obtain a copy;
• correct inaccurate information;
• request deletion;
• withdraw certain consents;
• restrict certain processing;
• obtain information concerning certain disclosures; or
• appeal certain privacy decisions.

To submit a privacy request, contact:

cdmanya@semellabs.com

We may need to verify your identity before completing certain requests.

PART VIII — HEALTH PRIVACY

24. HIPAA

Semel is a direct-to-consumer platform and is not necessarily a healthcare provider or other entity covered by the Health Insurance Portability and Accountability Act ("HIPAA") merely because users voluntarily provide health information directly to Semel.

HIPAA may apply to particular information, services, or relationships depending on the circumstances.

Where HIPAA applies, Semel will comply with applicable legal and contractual obligations.

Other federal and state privacy laws may apply to information even when HIPAA does not.

PART IX — USER RESPONSIBILITIES

25. Information You Provide

You represent that you have the right to provide information you upload or enter into Semel.

You should not upload another person's medical or genomic information unless you are legally authorized to do so.

You are responsible for the accuracy of information you provide.

26. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

Please notify Semel if you believe your account has been accessed without authorization.

27. Prohibited Uses

You may not:

• access another person's account without authorization;
• scrape or systematically extract private user information;
• circumvent security controls;
• interfere with Semel's systems;
• introduce malicious software;
• attempt unauthorized access to information or systems;
• use Semel to harass or exploit another person;
• use information obtained through Semel for unlawful discrimination or unauthorized decisions concerning employment, insurance, housing, or credit; or
• use Semel in violation of applicable law.

PART X — INTELLECTUAL PROPERTY

28. Semel Technology

Semel's software, interfaces, branding, designs, and proprietary technology belong to Semel, Inc. or its licensors.

These Terms do not transfer ownership of your personal health or genomic information to Semel.

PART XI — PLATFORM TERMS

29. Account Suspension and Termination

We may suspend or terminate access to Semel where reasonably necessary because of:

• violations of these Terms;
• security risks;
• fraudulent activity;
• illegal conduct; or
• conduct that threatens Semel or its users.

You may stop using Semel at any time.

30. Platform Availability

Semel is an early-stage platform and may change substantially over time.

We may add, modify, suspend, or discontinue features.

We do not guarantee uninterrupted availability or that Semel will always operate without errors.

31. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SEMEL IS PROVIDED "AS IS" AND "AS AVAILABLE."

SEMEL, INC. MAKES NO WARRANTY THAT SEMEL WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

SEMEL DOES NOT WARRANT THAT HEALTH, GENETIC, COMPUTATIONAL, OR OTHER INFORMATION PROVIDED THROUGH THE PLATFORM IS ACCURATE, COMPLETE, CLINICALLY VALIDATED, OR APPROPRIATE FOR YOUR INDIVIDUAL CIRCUMSTANCES.

32. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SEMEL, INC. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, SEMEL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF SEMEL, INC. ARISING OUT OF OR RELATING TO SEMEL OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SEMEL, INC. FOR SEMEL DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

These limitations do not apply where liability cannot legally be limited or excluded.

33. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Semel, Inc. and its directors, officers, employees, agents, and affiliates from claims, liabilities, damages, losses, and reasonable costs arising from your unlawful misuse of Semel, your violation of these Terms, or your infringement of another person's rights.

34. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law principles.

To the extent permitted by applicable law, disputes arising from these Terms or Semel will be brought in the state or federal courts having jurisdiction over Forsyth County, Georgia, and you and Semel, Inc. consent to the jurisdiction of those courts.

Nothing in this section limits any rights you may have under applicable consumer-protection law concerning jurisdiction or venue.

PART XII — GENERAL PRIVACY TERMS

35. Adults Only

Semel is intended only for users who are at least 18 years old.

We do not knowingly permit children to create accounts or intentionally collect health or genomic information from individuals under 18 through the standard Semel service.

If we learn that an individual under 18 has provided personal information through the service, we may delete the account and associated information as appropriate.

36. United States Service

Semel is currently intended primarily for adults in the United States.

If you access Semel from another country, your information may be transferred to and processed in the United States.

Semel may restrict access from jurisdictions where additional legal requirements have not yet been implemented.

37. Changes to These Terms and Privacy Policy

We may update these Terms and Privacy Policy as Semel evolves.

The "Last Updated" date above identifies the most recent version.

We will provide notice of material changes where required by applicable law.

Where a change requires additional consent, we will seek that consent rather than treating continued use alone as consent.

PART XIII — CONTACT

Questions about Semel, these Terms, privacy, or your information may be directed to:

Semel, Inc. 5339 Davenport Manor Cumming, GA 30097 Email: cdmanya@semellabs.com Phone: 770-576-0744